Terms of Service

Last Updated: 22 October 2026

1. Introduction

Welcome to Hashmaaz Garments. These Terms of Service govern your access to and use of our website, https://hashmaaz.store, and the services offered through our online store.

Throughout these terms, “we,” “us,” and “our” refer to Hashmaaz Garments. “You” and “your” refer to visitors, customers, and other users of our website.

By accessing our website or placing an order, you agree to these terms and our applicable store policies. If you do not agree, please discontinue use of the website.

2. Eligibility and Website Use

You agree to use our website only for lawful purposes and in accordance with these terms.

You must not misuse our website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or introduce malicious software.

If you are not legally able to enter into a purchase agreement, you should use the website with the involvement of a parent, guardian, or other legally authorized person.

3. Products and Product Information

Hashmaaz Garments offers children's stitched clothing, including shalwar kameez, and children’s unstitched fabric, subject to availability.

We make reasonable efforts to present product descriptions, photographs, colours, sizes, measurements, and other details accurately. However, colours may appear different depending on lighting, photography, and screen settings.

Please review product descriptions and the Size Guide carefully before placing an order. If you need assistance choosing a size, contact us before purchasing.

We do not guarantee that every product will remain available at all times.

4. Prices and Payments

Prices are displayed in the currency indicated on our store and are subject to the applicable information shown at checkout.

Available payment methods may include Cash on Delivery and bank transfer, where offered and supported for the order.

For Cash on Delivery orders, payment is due upon delivery according to the instructions provided for the order.

For bank-transfer orders, customers must follow the official payment instructions and provide payment confirmation when requested. Orders requiring advance payment may be processed for dispatch after the payment has been verified.

Please review the order total before completing your purchase. Delivery within Pakistan is free for both children's stitched clothing and children’s unstitched fabric. Delivery costs are included in our product prices, with no separate delivery charge for your order.

5. Orders and Acceptance

Submitting an order constitutes a purchase request. Orders may require verification before acceptance or dispatch.

We reserve the right to contact customers to confirm order details, request clarification, or address suspected errors or fraudulent activity, subject to applicable law.

If we cannot fulfil an order, we will take reasonable steps to inform the customer and arrange any applicable refund or other remedy in accordance with the law and our store policies.

We will not knowingly use these terms to avoid obligations that legally apply to an accepted order.

6. Shipping and Delivery

Orders are delivered to locations supported by our available shipping services.

Delivery estimates and any applicable delivery conditions will be communicated through our website or customer support where available. Delivery within Pakistan is free, as described in our Shipping Policy.

Delivery times may vary due to location, courier operations, public holidays, weather, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery details. If an address or contact number is incorrect, please contact us as soon as possible.

For further information, please review our Shipping Policy.

7. Cancellations, Returns, and Exchanges

Order cancellation requests, returns, and exchanges are handled according to our published policies and applicable law.

Please contact us promptly if you need to cancel or change an order. A request made after dispatch may be subject to additional limitations.

Review the applicable Shipping & Returns policy before placing an order for details about eligibility, time limits, product condition, and any applicable charges.

Nothing in these terms removes consumer rights that cannot lawfully be excluded.

8. Intellectual Property

The content of our website, including our brand name, logo, original photographs, graphics, written material, and design elements, is owned by Hashmaaz Garments or used with appropriate permission, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit this content without permission from the relevant rights holder, except as permitted by applicable law.

9. Accuracy of Website Information

We aim to keep website information accurate and current. Occasionally, errors may occur in descriptions, prices, availability, or other information.

If an error materially affects an order, we will review the situation and communicate with the customer to determine an appropriate resolution in accordance with applicable law.

We may update product information and website content when necessary, but changes will not override rights or obligations that already apply to an existing order.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, courier services, and other operational tools.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

11. Privacy and Personal Information

Personal information collected through our store is handled in accordance with our Privacy Policy and applicable legal requirements.

We may use relevant order and contact information to process purchases, arrange delivery, verify payments, provide customer support, and operate our store.

Please review our Privacy Policy for further information about the handling of personal information.

12. Limitation of Liability

To the extent permitted by applicable law, Hashmaaz Garments is not responsible for losses arising from temporary website interruptions, technical issues, or events beyond our reasonable control.

Nothing in these terms excludes or limits liability, remedies, or consumer rights that cannot lawfully be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our business, website, or legal requirements.

The latest version will be published on this page with its updated date. The terms applicable to a particular order will be interpreted consistently with applicable law.

14. Governing Law

These terms are intended to operate subject to the applicable laws of Pakistan. Disputes will be handled in accordance with applicable law and the jurisdiction of the competent courts.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Business Name: Hashmaaz Garments
Email: hashmaazgarments@gmail.com
Phone: +92 312 2002630
Website: https://hashmaaz.store

Thank you for choosing Hashmaaz Garments. We appreciate your trust and support.